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All our advices to correctly use your bicycle and be well-equipped during your rides.

CONFIDENTIALITY AND SECURITY POLICY OF TRANSACTIONS

We commit with you, visitors and customers of our web site, to guarantee the confidentiality of the personal information which you supply . This means:
  • 1. Volatile character of the data collected on the site of the Lecyclo.com
  • 2. Protection of the particulars
  • 3. Security of the transactions
  • 4. Certificate of security
  • 5. Respect for the IT law and Liberties
  • 6. Summary table of identification of the company

1.Volatile character of the data collected on the web site Lecyclo.com

To treat your order, we must be capable of knowing and remembering some of the parameters which are communicated to us by your computer: it is necessary for us to know who you are as well as the products you are buying. Cookies are the programs used in this unique purpose: remember, the time of your visit, your identity (known thanks to your pseudo and password) and the contents of your basket as you fill it. Once your shopping done, this information is automatically erased, our "cookies" being « volatile ».. No anxiety thus for your personal information.

2.Protection of the particulars

As retail website, Lecyclo.com collects a certain number of information necessary for the treatment of the orders. The storekeeper processes all this information with the best confidentiality. The treatment automated by name specific information on Lecyclo.com was declared with the National Commission of the Computing and the Liberties under the number 1289078.

3.Security of the transactions

The payment by credit card is assured by the HSBC, recognized for its reliability in transactions on Internet. The transaction which is made between you and the HSBC is coded ( SSL). You can verify that you are not consulting a forgery. Just verify that the information above corresponds to the certificate of security which you can see :
  • With Netscape: click the blue key or the gold-coloured padlock below on the left of the browser. A window appears: choose to show the information of the page (show info document or Open Page Info). You see the name of the Web site developer with the name of the server and the place of the head office (on the left), accompanied with the address and phone number of the authority which verified this information (on the right).
  • With Internet Explorer: Right click in the window, choose properties and click security or certificates. You see the name of the Web site developer with the name of the server and the place of the head office (at the top), accompanied with the address and phone number of the authority which verified this information (lower).
  • With IE5:Go to Details and click on Object to see the information.

If you do not find the small gold-coloured padlock or the golden key, you are not in secure mode. You cannot thus verify the origin of the page. It can be a forgery. The banking information which you give, coded on your own computer, will never clearly circulate on Internet. Neither number of bank card is stored at Lecyclo.com, nor temporarily the time of check and seizure of the code in his company.

Certificate of security

To guarantee the security within our web site and the confidentiality of the information circulating there, we have set up a certificate of security allowing you to verify that the connection with the web site on which you are is perfectly reliable. This certificate appears in a small window on the web site. By clicking on the logo, you have access to a set of information allowing you to identify us. You can also click on the padlock appearing down your browser, this will allow you to know with exactness the characteristics of this certificate.

Respect for the French and European regulations

According to the IT law and Liberties of January 6th, 1978, you have a right of access, rectification, modification and deletion concerning the data which concern you. You can apply this right by sending us a mail to the following address:

LECYCLO.COM
51 rue Samatan
13007 Marseille
France

EURL with a Capital of 35 000€

N° SIRET : 50303154400011
Code APE : 4764Z
N° TVA Intracommunautaire : FR72503031544
Déclaration CNIL N° : 1289078